The questions I get asked most.
Still curious after reading these? Send me a text — I usually reply within the hour.
How do deposits work?+
A refundable deposit (typically $1,000 - $2,000) secures a specific vehicle or factory order. It's held on file and applied to your final purchase price, or refunded in full if the deal doesn't come together.
Can I order a vehicle from the factory and how long does it take?+
Yes. I place factory orders all the time. We build your exact configuration together, model, trim, colour, packages. We take a look at current pricing, place the order with Toyota, and share updates from build to arrival. There is a wide range of timelines and they vary per model and are always changing, contact me and we can go over the information together.
Can you help if I live outside Port Alberni?+
Depends, our local area consists of the Alberni Clayoquot Regional District, Tofino, Ucluelet, Parksville, Coombs, Errington, and the surrounding areas. For limited inventory vehicles, sometimes we are unable to faciliate a purchase for residents outside of this area. There are exceptions we make, I urge you to contact me so we can have a discussion.
Can you value my trade-in before I visit?+
Yes. Send me a few photos and your VIN and answer a few questions, and I'll give you an honest market based estimate using the tools and experience we have in the industry.
Can you help me find a vehicle that isn't in stock?+
Definitely. I can help locate incoming inventory or discuss ordering a vehicle that matches what you're looking for.
Why should I work with you instead of just walking into the dealership?+
I focus on building long-term relationships, providing honest advice, and making the buying experience as straightforward as possible. From your first question to delivery and beyond, I'm here to help every step of the way.
Do you help with used and pre-owned Toyotas too?+
Yes. If a certified pre-owned Toyota fits your needs better than new, I'll say so and help you find the right one.